Effective August 1, 2018
Effective 4/01/2020 Due to Covid-19 pandemic we temporarily suspend all returns for Safety and protection items that we sell which includes face mask and gloves.On other items, you have 7 calendar days to return from the date you received it. To be eligible for a return, your item must be unused and in the same condition and original packaging that you received it in.You must provide a receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Effective August 1, 2018
AV Supplies Distributors operates the website www.avsuppliesdistributors.com.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if collected.
Information Collection and Use
For a better experience while using our website, we may ask you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email, and postal address. The information that we collect will be used to contact or identify you for the purpose of you doing business to us.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via webforms or email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us like order processing, shipping and returns. We will not share your information with any third party outside of our organization.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We want to inform you that whenever you visit our website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our website. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our website.
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our work;
- To provide services on our behalf;
- To perform related services; or
- To assist us in analyzing how our website is used.
We want to inform our website users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
Links to Other Sites
Our website does not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.